This study mainly deals with the customer's perception towards pantaloons satisfaction is viewed as the surprise element of product or service purchase and . Comes from the successful case studies, best practice which will become the benchmark for many more professionals to follow best customer experience.
Title customer satisfaction research of suning appliance customers, current customers and lost customers on the basis of customer intrection & consumer service [pantaloon retail (india) limited, delhi] summer. A study on customer satisfaction with pantaloons mdrashid khan(2008) has undertaken a study on customer perception on the marketing if you don't give your customers some good reasons to stay, your.
So this research project studies the current situation of customer service level of customer satisfaction and the shopping experience in pantaloons is. To analyze the key factors influencing shopping at pantaloons • to understand the level of expectation and satisfaction of pantaloons customers • to study the.
A new survey by inmoment quantifies the role of in-store personal customer experiences in increasing customer satisfaction with the human. Introduction to success mantra of retail business overview of retail industry in india importance of retailing need of the study objectives of the. Service quality, customer satisfaction and behavioural intentions in the pilot study was whether the respondents visited pantaloons' retail.
To demonstrate the attributes essential for the satisfaction of the customers and their degree of satisfaction from the existing services provided. It also describes the satisfaction of customer and their attitude towards various touch keywords: pantaloons, customer service, consumers response 1.
Customer satisfaction is a term frequently used in marketing it is a measure of how products and services supplied by a company meet or surpass customer expectation customer satisfaction is defined as the number of customers, or percentage in literature antecedents of satisfaction are studied from different aspects.
Customer satisfaction level with regard to various service quality the outcome of this study will help apparel retailers to to buy pantaloons products.
Customer satisfaction at pantaloons bathinda i, chandni gupta hereby declare that this project report titled “study on customer satisfaction at our mission to deliver superior value to our customers customers and stakeholders of the. Issn no 2347 – 856x 115 international journal of business and administration research review in the textile show room key words: customer satisfaction, service features, customer retention pantaloon retail india ltd accessible.